zatbaj Terms and Conditions

These terms and conditions ("Terms") apply to the use of the zatbaj platform ("Platform"). By registering on zatbaj, creating an account, or using any service on the platform, you will be considered to have voluntarily and fully agreed to these Terms.

zatbaj is an online entertainment and gaming platform that provides casino games, sports betting, and various other entertainment services for users in Bangladesh. This platform is for adults only — that is, those who are 21 years of age or older.

1.1 Applicable Policies

In addition to these terms, the following policies also apply to the use of the platform and are considered an integral part of these terms:

• Privacy Policy
• Responsible Gaming Policy
• Bonus and Promotion Terms
• Payment and Withdrawal Policy

To create an account and use the services on the zatbaj platform, you must meet all of the following conditions:

• You must be 21 years of age or older.
• You must be a natural person — not a corporate entity or automated software.
• You must not be a resident of any area where such services are legally prohibited.
• You must register under your own identity — do not use anyone else's identity.
• A maximum of one account may be created per person.

2.1 Identity Verification

zatbaj reserves the right to verify your identity, age, and payment information at any time. Government-issued ID, proof of address, or other documents may be requested for verification. Failure to provide the required information may result in the account being temporarily suspended or closed.

To use the full services of the platform, you must register an account. At the time of registration, you must provide accurate, complete, and up-to-date information.

3.1 Account Responsibility

• Keep your account password and login details completely confidential.
• Notify us immediately of any unauthorized access to your account.
• You are solely responsible for all activity on your account.
• Transferring or selling your account to anyone else is strictly prohibited.

3.2 Account Closure

zatbaj reserves the right to temporarily suspend or permanently close an account in any of the following circumstances:

• Violation of these terms.
• Suspicion of fraud or deception.
• Suspicious money laundering activity.
• Attempting to harm other users.
• Providing false or misleading information.

The following policies apply to financial transactions on the zatbaj platform. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

4.1 Deposits

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds must be sent from a payment method registered in your own name.
• Funds sent from a method registered in a third party's name will not be accepted.

4.2 Withdrawals

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals can only be made to the same method used for the deposit.
• Identity verification is required before a withdrawal is processed.
• Withdrawals may be held until the wagering requirements of any active bonus are met.

zatbaj offers various types of bonuses and promotional offers. These offers are available under specific conditions and the bonus may be cancelled if the conditions are not met.

5.1 Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to ৳20,000.
• Example: deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000.
• Example: deposit ৳22,000 and receive a ৳20,000 bonus — total balance ৳42,000.
• Wagering requirement: 10 times the bonus amount.

5.2 General Bonus Terms

• Each bonus has its own validity period and conditions — read the details at the time you receive the offer.
• Multiple bonuses may not be active on an account at the same time.
• Winnings from a bonus must meet the wagering requirements before withdrawal.
• zatbaj reserves the right to cancel any bonus if fraud is suspected.
• Bonuses may only be used for personal entertainment purposes.

Various types of games are available on the zatbaj platform — casino games, slots, fishing games, sports betting, and virtual sports. Each game has its own rules, which should be reviewed before starting.

6.1 Fair Play Policy

• To ensure fair play, zatbaj determines the outcome of each game through a verifiable and transparent process.
• The use of any cheating software, bots, or automated methods is strictly prohibited.
• Colluding with other players to gain an unfair advantage is prohibited.
• zatbaj reserves the right not to pay winnings obtained as a result of a technical error.

6.2 Gaming Limits

You can set daily, weekly, or monthly deposit and betting limits to control your gaming experience. Contact our 24/7 live chat support to set these limits.

The following activities are completely prohibited on the zatbaj platform. Engaging in such activities will result in account closure and deposited funds may be forfeited:

• Attempting to launder money or conceal the source of illegal funds.
• Abusing the bonus system or following specific strategies to exploit bonuses.
• Creating or operating multiple accounts.
• Registering using another person's information.
• Attempting to intrude on or modify the platform's software.
• Attempting to harass or harm other users.
• Taking any unfair advantage to influence game outcomes.

All content on the zatbaj platform — including the website design, logo, graphics, text, software, game interfaces, and other materials — is the intellectual property of zatbaj or its licensors.

• Copying, modifying, or distributing any part of the platform without written permission from zatbaj is prohibited.
• Reverse engineering or decompiling the game software is prohibited.
• Normal personal, non-commercial use of the platform is not subject to this restriction.

The protection of your personal information is very important to us. We use SSL encryption technology to keep your information secure. Please read our Privacy Policy to learn more about how your information is collected, used, and protected.

9.1 Purpose of Data Use

• Account verification and management.
• Processing financial transactions.
• Providing customer service.
• Complying with applicable legal obligations.
• Platform security and fraud prevention.

zatbaj places the highest priority on responsible gaming. This platform is for entertainment purposes only — not as a means of earning a livelihood. We never encourage excessive gaming.

• This platform is for those who are 21 years of age or older only.
• If you feel that gaming is having a negative impact on your life, contact us via live chat for help.
• You can request to temporarily or permanently close your account at any time.
• To learn more about responsible gaming, visit our Responsible Gaming page.

zatbaj will not be held liable for the following:

• Gaming sessions interrupted due to loss of internet connection.
• Losses caused by the failure of third-party software or services.
• Data theft caused by viruses or malware on your device.
• Losses resulting from sharing account information with others.
• Changes in gaming outcomes due to market fluctuations.

However, we will make every effort to ensure the normal operation of our platform and will try to resolve any technical issues as quickly as possible.

If you have a complaint or dispute, we ask that you first contact our customer service team.

12.1 Complaints Process

1. First step: Contact our customer service via 24/7 live chat.
2. Second step: Send a detailed complaint by email: [email protected]
3. We take all complaints seriously and will try to resolve them as quickly as possible.

12.2 Final Decision

The decision of zatbaj's management authority will be considered final. In any dispute regarding game outcomes, server log records will be considered as final evidence.

zatbaj reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on this page and the "Last Updated" date will change.
• For important changes, a notice may be sent to the registered email address.
• If you continue to use the platform after the changes, you will be considered to have accepted the new terms and conditions.

If you have any questions or unclear points about these terms and conditions, please contact us. Our Bengali-speaking support team is ready to serve you 24 hours a day, 7 days a week.

• Live Chat: 24/7 instant support in Bengali
• Email: [email protected]

To read our other policies, see: Privacy Policy · Responsible Gaming · FAQ